By Scott G.G.
All managers get saddled with ''problem'' staff at times; what units nice managers aside is how they care for them. Drawing from real-life tales, this beneficial and funny advisor presents readers with useful recommendation for dealing with a variety of tough forms, together with: * The very unlikely ''I''s: Incompetents, Idiots, and Imbeciles — clueless staff who easily don’t comprehend what they’re doing * The Bull within the workplace China store — the usually indignant employee able to confront a person and everybody * The Party-Time Performer — the worker who, even if nice with humans, consistently turns work-time into fun-time * I’ve obtained an issue — staff whose paintings is compromised by means of any of a number of own demons, from drug and alcohol difficulties to emotional concerns From whiners and wastrels to the needy and nefarious, this booklet supplies readers the instruments they should deal with any kind of tough worker.
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Additional info for A Survival Guide to Managing Employees from Hell
What do you think the outcomes of these different options would be? Here are some possibilities for what to do: Ω Fire him even if he is the top salesman. No one likes him and he is creating too much havoc in the office with his arrogant behavior. Ω Talk to Davis one last time and tell him to either learn to treat others decently or you will fire him even if he is the top salesman. Ω Change Davis’s territory so he has to struggle harder to make sales. If his sales decline, he may not be such an arrogant, a**hole.
For example, a natural first step would be the one-on-one meeting with Noreen to go over her behavior and attitude that you want to correct. Explain why you have a problem with her only complaining about a problem. Tell her that if someone brings up something that is going wrong, then you also want to hear their thoughts about what to do to change the situation. Also, point out when her complaints have no solution, because that’s the way the situation is, so she should learn to live with it. But if that meeting doesn’t work and Noreen is still casting her negative spell over the office, though she otherwise is doing good work, try some other approaches.
Here are some possibilities: Ω Tell Walter he’s got to leave because he isn’t able to get along with the other employees. Don’t feel guilty; his future is not your problem. Ω Find another room or build a small enclosed room where Walter can work in silence without having to mix with the other employees. Ω Buy Walter some ear muffs so he can tune out the other employees. Ω Have a long talk with Walter about how he has to change so he fits in better with the other employees. Give him two weeks to change or he has to go.